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Upload a property licence

Add issued licence details to keep a property compliant

Updated yesterday

Purpose

This article explains how to upload a property licence in Kamma Suite, whether or not a licence application was previously logged.


What you’ll learn

In this article, you’ll learn how to:

  • Upload a licence when no application was logged

  • Report the outcome of a previously logged licence application

  • Understand how uploading a licence affects compliance


Option 1: Upload a licence without a logged application

Step 1: Open the Licence Management section

  • Go to the relevant Property page

  • Scroll down to the Licence Management section


Step 2: Upload the licence

  • Click Upload a Licence

  • Enter the licence details into the form

  • Upload the licence document (optional)

  • Click Upload Licence

The licence is now recorded against the property.


Option 2: Report a decision on a logged application

Step 1: Open the Licence Management section

  • Go to the relevant Property page

  • Scroll down to the Licence Management section

📸 Screenshot showing the Licence Management section


Step 2: Report the decision

  • Click Report Decision

  • Ensure the Licence Type is correct

  • Select whether the licence was Granted or Rejected

If the licence was Granted:

  • Complete the additional fields that appear

  • Click Report Decision

If the licence was Rejected:

  • Click Report Decision to confirm


How this affects compliance

  • If the licence is granted, the property is marked as Compliant

  • If the licence application is rejected, the property is marked as Non-compliant

A property with a rejected licence application will remain non-compliant until:

  • A new licence application is logged, or

  • A granted licence is uploaded

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