Skip to main content

Add or remove team members

Manage who has access to Kamma Suite

Updated over a month ago

Purpose

This article explains how to add new team members, remove existing users, and permanently delete users in Kamma Suite.


What you’ll learn

In this article, you’ll learn how to:

  • Add a new user to your team

  • Archive a user to remove their access

  • Permanently delete a user from Kamma Suite


Before you start

Make sure you’re logged in to Kamma's Admin and Identity Management portal: https://sso.kammadata.com/. You'll need permission to manage users.


Add a team member

Step 1: Open user management

  • Click Users in the left-hand navigation menu

  • If you don't see this link, you don't have permission to manage users for your organisation. Contact your Kamma admin.


Step 2: Create a new user

  • Click New User

  • Enter the user’s name and email address


Step 3: Assign branch access (optional)

  • The user will automatically be added to the branch you’re currently viewing

  • If you have a multi-branch structure, you can add the user to a different branch

Note:
Kamma recommends adding users only to the highest branch they need to access in the hierarchy.


Step 4: Set administrator permissions (optional)

  • Toggle Branch Administrator on if required

This allows the user to:

  • Manage branches

  • Manage users assigned to those branches


Step 5: Create the user

  • Click Create

The user is now added. They will receive an email asking them to create a password, after which they can log on.

Users have seven days to create a password; after that, the link will expire. If this happens, click Manage Users in Kamma Suite. Then click the three vertical dots in the row containing the user and select Resend Welcome Email. Click Confirm and the user will shortly receive an email asking them to create a password.


Remove a team member (archive a user)

Step 1: Open user management

  • Click Users in the left-hand navigation menu

  • If you don't see this link, you don't have permission to manage users for your organisation. Contact your Kamma admin.


Step 2: Archive the user

  • Find the user in the list

  • Click the three dots on their row

  • Click Archive

  • Confirm by clicking Archive in the pop-up

The user is now archived.


What archiving means

  • Archived users’ accounts are disabled

  • They can no longer log in


Permanently delete a user

Step 1: View archived users

  • Click Manage Users

  • Click the Filter icon at the top right of the table

  • In Archived Records, select Only Archived Records


Step 2: Delete the user

  • Locate the archived user

  • Click the three dots on their row

  • Click Force Delete

  • Confirm by clicking Delete in the pop-up

The user is now permanently deleted.


What happens next

  • Permanently deleted users are fully removed from Kamma Suite

  • This action cannot be undone

Did this answer your question?