In this article, you'll learn how to:
Mark a property as vacant from its property page
Mark a property as vacant while deleting a current tenancy
Set a vacant property back to Let
Steps
Step 1: Open the property
Go to My Portfolio and click the property you want to mark as vacant to open its Property Compliance Overview page.
Step 2: Mark the property as vacant
Option 1: From the Tenancy Details section
In the Tenancy Details section, click Mark as Vacant.
A modal titled Mark this property as vacant? appears, explaining that no licence will be required while the property is vacant.
Click Mark as vacant to confirm, or Cancel to back out.
Option 2: While deleting a current tenancy [Pro tier]
In the Tenancy Details section, click Delete next to the current tenancy.
In the delete confirmation modal, tick Mark this property as vacant.
Confirm the deletion. The tenancy is removed and the property is set to vacant in the same action.
Step 3: Set a vacant property back to Let
On the property page, click Mark as Let.
The property returns to Let immediately, with no confirmation needed.
Step 4: Filter to find vacant properties
On the portfolio page, select Vacant from the Occupancy Status filter
Click Apply to apply the filter
The table of properties will update, showing only Vacant properties
What happens next
A Vacant badge appears next to the property address on the Property and Portfolio pages.
Compliance Status shows Compliant and Licence Requirement shows None — no licence is required while a property is vacant.
The Action field updates to "No action required."
A count of Vacant properties appears on the Dashboard page
Current tenancy fields are disabled but their data is kept (unless you deleted the tenancy via Option 2).
You can find vacant properties by filtering
Important notes
Tenancy data isn't deleted — Marking a property vacant from the Tenancy Details button disables the current tenancy's fields but keeps its data. Only the delete-tenancy checkbox removes the tenancy itself.
Arranging tenancies still work [Pro tier] — You can add a licence for an arranging tenancy on a vacant property. Adding one for a current tenancy is blocked while vacant.
New properties default to Let.
Common questions
Does marking a property vacant affect my compliance numbers?
Vacant properties count as compliant and appear as a separate vacant stat, so they won't be flagged as needing action.